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Last Updated: May, 2025
This Privacy Policy ("Policy") describes how North Gate Group and North Gate Company LLC (collectively, “North Gate,” “we,” “us,” or “our”) collect, use, store, disclose, and protect your personal information in connection with your use of our websites, including www.northgategroup.co, and any related subdomains, services, or communications (collectively, the “Website” or “Services”). This Policy applies solely to information collected through the Website or Services and does not apply to information collected offline or via other channels.
By accessing or using our Website or Services, you agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use the Website or provide us with your personal information.
Entities Covered
This Privacy Policy applies to North Gate Group and North Gate Company LLC, including all affiliates, subsidiaries, and any successors-in-interest. Unless otherwise specified, references to "North Gate" apply to both legal entities.
Children’s Privacy
Our Website is not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18. If you are under the age of 18, do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Website and Services, contact us to request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.
Collection of information
Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, outside of information you provide voluntarily, only as much as it is absolutely necessary to maintain the Website and Services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
Information you provide voluntarily may include contact and business information through our contact form.
How We Use Your Information
We use the personal information we collect from you for the following purposes:
Disclosure of Your Information
Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.
Your Choices and Rights
You have certain rights and choices regarding your personal information, subject to applicable law:
To exercise any of these rights, please contact us at: hello@northgategroup.com. We may verify your identity before fulfilling any such request.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including legal, regulatory, tax, accounting, or reporting obligations. After the applicable retention period, personal information will be securely deleted or anonymized. Generally, we will not retain personal information for more than 12 months after the purpose for collection has been fulfilled unless otherwise required by law.
California privacy rights
Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.
In addition to the rights as explained in this Policy, California residents who provide Personal Information as defined in the statute to obtain Services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the categories and specific pieces of Personal Information we have collected and disclosed.
Furthermore, California residents have the right to request deletion of their Personal Information or opt-out of the sale of their Personal Information which may include selling, disclosing, or transferring Personal Information to another business or a third party for monetary or other valuable consideration. To do so, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.
Do Not Track Signals
Our Website does not respond to "Do Not Track" (DNT) browser signals. DNT is a privacy preference you can set in your browser; however, there is no industry standard for recognizing or responding to these signals.
Third-Party Websites
Our Website may contain links to other websites or resources that are not controlled or operated by North Gate. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before providing any personal information.
International Users
Our Website is intended for use in the United States. If you are accessing the Website from outside the U.S., you acknowledge and consent to the transfer, processing, and storage of your personal information in the United States, which may not provide the same level of data protection as your home jurisdiction.
Data Breach Notification
In the event of a data breach involving your personal information, we will take all required measures under applicable law, including prompt notification to you and relevant authorities if there is a risk of harm or if notice is otherwise legally mandated.
Changes to This Privacy Policy
We reserve the right to amend this Policy at any time, and such changes will be effective upon posting the updated Policy on our Website. We may also provide notice by other means where appropriate. Continued use of the Website after any such changes constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions, requests, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:
hello@northgategroup.com
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.
Please fill out form to get in touch with us.